Michael A. Marsh

Michael A. Marsh

14612 Frisco Court

Woodbridge, VA 22193

(703) 730-5156

mike.marsh1@verizon.net

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EDUCATION & CERTIFICATES             

 

U.S. Navy Advanced Electronics Certification

Eastman Kodak Equipment Service Representative Training Certificates

Microsoft Certified Professional (MCP) Windows NT4.0

BICSI, Introduction to Voice/Data Cabling Systems

Northern Virginia Community College: Project Management

                            Information Technology Systems Security

                            Enterprise Architecture Leadership

                            Business Process Reengineering

Microsoft Project 2003

AMP Corporation: Termination and testing of fiber optic connectors

NETTEST Corporation:  CMA3000 OTDR portable field tester

Fluke Corporation: STP/UTP/Fiber Optic cable testers

Currently pursuing Mechanical Engineering Degree at PennFoster College

 

CLEARANCES (past and present)

 

USDOT, FAA, Secret, air traffic control facilities access authorization

FBI Top Secret Clearance

DoD Secret Clearance (current)

U.S. Marshals Service Access Authorization (Secret Level)

 

PROFESSIONAL MEMBERSHIPS

 

Microsoft Certified Professionals

BICSI

IEEE Computer Society

Project Management Institute (PMI)

 

EXPERIENCE:

 

June 2008 – Present.  APEX Systems, Inc., subcontractor to Perot Systems at the DTRA facility in Fort Belvior, VA.

Create, manage and test desktop and laptop images for LCR deployments.  Maintain image laboratory network and equipment.  QA software suites and ensure updates and patches are current and provide proper operation within a Windows XP operating system.  Maintain detailed instructions and changes within the Knowledge Base.  Assist in LCR deployments as needed.

 

 

August 2007 – June 2008

Independent contractor performing residential customer consultations, surveys and installation of home based security and network systems.  Includes router and PC configuration of wireless, coax and category 5e systems. 

Also concurrently completed the construction of a 1400sf addition to my home in Woodbridge, VA, including all concrete, drainage, framing, plumbing, siding, insulation, heating, electrical upgrades and finish carpentry.

 

November 2006 – August 2007, Aerotek, Inc. (subcontract to Lockheed)

Site Activation Lead – FAA Enroute Automation Management System

Responsible for ensuring strict adhesion to site activation plan (SAP) for a new, nationwide, automated air traffic control system.  Direct subcontractor personnel with daily scheduled installation efforts, maintain drawing package accuracy, red line changes as necessary, and interface with logistics and operations personnel keeping a consistant flow of equipment and material on site to meet scheduled obligations. 

              Provide management (LM) and customer (FAA) with status reports of concerns and/or milestone events on a daily basis in order to track progress of program.  

 

July 2004 – April 2006, Bowhead Information Technology Services:

Site Manager – FBI Academy Network Infrastructure Upgrade

Oversee the daily operations in direct support of the Project manager.  Daily operations are described as, but not limited to:

              Work assignment distribution. Design drawing accuracy and changes (to include CAD drawing red lines to the as-built final product).  Tool and job box inventory.  Product inventory, availability and logistics support. Test result database, updates, backups and maintenance.  Test equipment calibration and training.  Provide team safety briefings and continual training.  Ensure project build compliance per design drawings; EIA/TIA and BICSI standards as well as NEC codes.  Settle team member complaints and disputes.  Ensure compliance with customer and company guidelines. 

 

July 2003 – April 2004, Bowhead Support Services

Team Lead – FBI Enterprise Surveillance Operations Center, (ESOC) JEH Building

Lead supervisory technician responsible for the installation of an audio visual switched network and LAN.  The installation included the assembly of workstation furniture, three separate equipment cabinet rooms, a central server and data storage group and three separate network classification enclaves. This included the installation and termination of all backbone cables, equipment cabinets, servers, switches and routers. The dressing, labeling and test documentation of all cables and terminations was also performed and a test results database created for customer acceptance and delivery. 

 

June 2002 – June 2003 Bowhead Support Services

Lead Technician – FBI Laboratory Network Infrastructure Installation

Oversee and provide technical resource for the installation, termination, testing and verification of a fiber optic LAN and all related equipment at the new FBI Laboratory building in Quantico, VA.  Terminated over 3000 MM fiber cables to the workstation outlets, break out and splice the 144 strand backbones in closet panels.  Install additional PDS pathways where required. Provide cross connections to switchgear in the Main Distribution Facility (MDF) and verify connectivity.  Ensure test result database compliance and accuracy for customer acceptance and delivery.  Project completed on time and under budget!

 

April 2000 – June 2002

Disability status as a result of auto accident

 

September 1994-April 2000, Open Networks, Inc.:

Network Specialist IV

 

Federal Bureau of Investigation-Legal Attaché Program: Was a team leader in the development, configuration and installation of a LAN/WAN system for worldwide implementation at US embassy field offices. Developed and documented a streamlined installation and remote administration procedure to reduce helpdesk service calls and unnecessary international travel. Provide helpdesk support.

Federal Bureau of Investigation-Criminal Investigation Division Performed interoperability verification and testing on Windows NT4.0 baseline to include roving profiles, system policies, and connection to FBI mainframes. Developed and documented the installation procedures.  Assist government personnel with division wide installation and support for over 450 workstations.

 

APEX, Inc.: Defined network requirements, estimated time and materials and managed subcontractor personnel on installing a 100Base-TX LAN to include the cable plant, wall outlets, 3 Comm hubs and patch panels.  The network consisted of over 40,000 feet of CAT5 twisted pair cable runs, 110 client locations, and three network nodes per location.  Also assisted in the installation of a fault-tolerant Windows NT server platform.

Interpol-U.S. National Central Bureau: Responsible as a team member for implementing and supporting a Windows NT 4.0/NetWare 4.11-network with COTS software upgrades to include NetWare, Groupwise mail, WordPerfect 8.0, and NT 4.0 domain controllers.  Maintained all printer and hardware upgrades to include over 90 workstations. 

U.S. Marshals Service (USMS): Installed local and wide area networks at District and sub-offices nationwide.  Configured and tested the proper operation of Cisco 2500 series routers utilizing X.25 TCP/IP protocols.  Installed Synoptics 10Base-T hubs and ethernet print servers, Installed and terminated all network cabling.  Upgrade hard disks and memory and configured all PCs for network operation.  Provided the initial training of the new system, e-mail, office menu, and custom applications.  Supported trouble calls after installations.

 

May 1988-September 1994, Washington Photo Copy Corporation:

Electronics Technician

Repair and refurbish electronic and electromechanical components on Toshiba photocopiers, facsimiles and printers. Maintained accurate and sufficient inventory form field repair work.  Provided customer and sales interaction, and provided technical resource to junior technicians from the main office.   

 

May 1982-January 1988, Eastman Kodak Company:

Service Technician

Repaired electronic and electromechanical components and assorted accessories for Kodak high speed copier-duplicators and early diode laser printer technologies.  Continued to develop extensive electronics “troubleshooting” skills to the component at both analog and digital levels.  Maintained the highest degree of customer level satisfaction within a tri city territory displacing a 2200 square mile area.

 

January 1978-February 1982, United States Navy:

Electronics Technician, Gun Fire Control Systems

Diagnosed, repaired, modified and maintained gunnery and missile weapons systems’ components, computer calibration and testing, as well as gun direction systems maintenance. Selected and participated in nuclear weapons security protection program (Security Alert Team). Honorably Discharged.

 

COMMENDATIONS:

DTRA IT Integrated Services Contract, Certificate of Appreciation – Image LAB

Training Division, FBI National Academy, Quantico, VA, PDS Network Installation

USNCB-Interpol, Windows NT Automation Upgrade

U.S. Marshals Service, Western District of Virginia, Network Expansion

U.S. Marshals Service, Western District of Tennessee, Network Expansion

FBI Criminal Investigation Division, NT4.0 baseline rollout.

 

REFERENCES:

 

References provided upon request.